The amazing thing about Squaretalk is they were able to take something that must be highly configurable, sophisticated and complex and turn it into super compatible and clear software. In addition, their onboarding and customer success teams went out of their way to integrate the solution with the business tools that we are using (including some that it was not designed for) and made sure that everything, to the smallest resolutions, works perfectly.
Really attentive Support/Implementation specialist who handheld us through the entire setup and also their willingness to work on last-minute bespoke changes specific to our business needs. They offer solutions to meet some of our particular needs around reporting without trying to push extra development costs.
I recommend this soft to everyone in our field. Very easy to use, very cheap and easy to integrate. Good CS and tech support. In addition you have excellent stats and monitoring over the performance of the operators.
I spent weeks doing demos on over 25 predictive dialers and Squaretalk was by far the best. They treat you very well and have a great support team. I really couldn't say anything better about these guys.