What is Squaretalk?

Squaretalk is an AI-powered contact center platform built for high-velocity sales and customer teams. It combines voice calling, SMS and WhatsApp messaging, predictive dialing, and smart routing with AI-driven conversation analytics — including call transcription in 100+ languages, automated summaries, and sentiment analysis. Teams get local numbers in 150+ countries and a reporting suite covering 80+ metrics.

Platform Overview

Squaretalk is a cloud-based CCaaS platform founded in 2010 and headquartered in Jerusalem, Israel. It serves sales and customer support teams across industries, including financial services, BPO, real estate, and e-commerce, giving teams the communication infrastructure and AI tooling to run high-volume contact center operations from anywhere.

The platform brings voice, messaging, AI analytics, and outbound automation into a single interface — replacing the need for separate dialing, messaging, and reporting tools.

Core Products and Features

Contact Center Platform

Contact Center Platform

Handles inbound and outbound voice calls, WhatsApp, SMS, intelligent routing, IVR, and real-time monitoring in one interface. Includes a built-in webphone, contact management, automated workflows, and customizable dashboards. AI features cover transcription in 100+ languages, summaries, and sentiment analysis.

Predictive Dialer

Predictive Dialer

The predictive dialer automatically dials multiple numbers simultaneously and connects agents only when a real person picks up. It filters busy tones and voicemails, supports campaign and list management, timezone-based dialing rules, smart redial strategies, and dynamic scripts. Plans start at $30/user/month.

AI Voice Agents

AI Voice Agents

Squaretalk's AI Voice Agents make and receive human-like calls to qualify leads, schedule appointments, handle customer inquiries, and follow up without human intervention. They support 100+ languages and instant workflow deployment. Start at $0.135/minute, no subscription fee.

Omnichannel Messaging

Omnichannel Messaging

Beyond voice, Squaretalk supports WhatsApp Business messaging and SMS. Agents manage all channels from a single interface with shared contact history, AI-generated templates, and automated routing.

Global Coverage and Infrastructure

Squaretalk provides local phone numbers in 150+ countries across Africa, Asia, Europe, North America, Oceania, and South America. The platform is cloud-hosted on AWS, GDPR compliant, and ISO 27001 certified. It supports remote and distributed teams with role-based access control, multi-factor authentication, and geo IP protection.

Native and Click-to-Call Integrations

Squaretalk integrates natively with Zoho CRM, Zoho Desk, Zoho SalesIQ, Zoho Recruit, and other leading business tools like Salesforce, Freshworks, and Pipedrive.

API and custom integration support are available across all plans.

Facts and Figures

Founded

2014

Founder

Elie Rubin

Legal name

Squaretalk Ltd.

Headquarters

Jerusalem, Israel

Countries with local numbers

150+

Languages supported for transcription

100+

Analytics metrics

80+

Contact Center Platform pricing

From $15/user/month

Predictive Dialer pricing

From $30/user/month

AI Voice Agents pricing

From $0.135/min

Certification

ISO 27001

Last reviewed

9 April 2026

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