Freshworks CTI made simple

Connecting VoIP to your favorite CRM is not stressful anymore

Integrate Freshworks CRM with Squaretalk for personalized and effective customer communications, so your sales and support teams can get more done.

Call management. Manage call traffic directly from your Freshsales Suite.
Call recording. Automatically record calls and link them to your Freshsales Suite.
Click-to-Call. Dial calls with a single click.
Real-time monitoring. Monitor calls and agents in real-time, whisper advice to agents, or take over calls if needed.
Call distribution. Distributes calls and historical data to the most suitable agents and personalize every interaction.

Cloud contact center software with bells and whistles

Freshworks CRM telephony integration

Secure Platform

Safety and protection of our clients’ sensitive digital information is our number one priority.

Easy Deployment

Integrate VoIP with Freshworks and spend less time managing your phone system and more time growing your business.

WFH Compatible

Providing flexibility and tools to work from anywhere has always been at the core of our vision and culture.

Performance Management

Drive results and learn more about your business than ever with easily integrated tools that provide unmatched flexibility, data and insights.

Privacy & Regulatory Compliance

TCPA, STIR/SHAKEN, GDPR, DNC and other regulations.

Team Collaboration

Assign tasks and create reports for your team's progress. You'll finally be able to manage your sales or customer service reps like a boss.

Your all-in-one contact center solution

How to make and receive calls with Freshworks

Are you tired of juggling between different tools for customer support and sales? Integrate your Freshworks CRM with our all-in-one contact center platform designed to supercharge your inbound customer support and sales operations.

What sets our contact center apart? It’s tailored for today’s flexible work environments. Whether your team is remote or on-site, our platform offers the necessary tools for secure, personalized customer interactions. Thanks to this seamless integration, you can manage and monitor calls in real-time, view caller details and record calls — all from a single dashboard. With smart call routing, your agents get data that helps them connect more meaningfully with clients. And let’s not forget—you’ll have access to global phone numbers and lightning-fast website interactions. Ready to simplify your workflow?

Call center agents love us

Call center managers trust us

Squaretalk Reviews

The amazing thing about Squaretalk is they were able to take something that must be highly configurable, sophisticated and complex and turn it into super compatible and clear software.

Jay S. Outbound DemandGen & Sales Development Director

I recommend this soft to everyone in our field. Very easy to use, very cheap and easy to integrate. Good CS and tech support. In addition you have excellent stats and monitoring over the performance of the operators.

George Z. CMO

I spent weeks doing demos on over 25 predictive dialers and Squaretalk was by far the best. They treat you very well and have a great support team. I really couldn't say anything better about these guys.

Russell W. Director of Marketing

As a real estate business, quick response time is crucial, and Squaretalk has noticeably optimized our work, sped up sales cycles, and improved customer satisfaction.

Rohit S. Team Lead

Very competitive pricing and support team are always around to give a solution. We have been using it for more than a few years now, and we can say that they are always here for you.

Steven T. CFO

Squaretalk's the best, we used Twilio, we used a lot of other systems but we are not changing this one.

Giannos International Trade and Development

The AI voice agents work exceptionally well for our player retention campaigns.

Kanika S. Project Manager

Squaretalk provides reliable call management, IVR for after-hours and holidays, queue callbacks, and call transfers, which allow us to handle larger call volumes and resolve issues faster.

Bharat S. Market Research

Having worked with Squaretalk for over a year, I can confidently vouch for their exceptional VoIP service. The team provides unparalleled support, promptly addressing any needs that arise. Highly recommend for seamless communication and dedicated assistance!

George K. Head of Operations

Our overall experience with the Squaretalk team has been excellent. They take customer feedback very seriously, and their platform has consistently met our expectations.

Mubarak M. Head of Cx & Digital Transformation

I appreciate how Squaretalk makes it straightforward to add more agents and expand service capacity.

Abhay S. Data Analyst

We have been using Squaretalk for several years now, implementing the VoIP phone and logs that are incorporated into our CRM. It's very easy to use, and whenever we have had issues, the customer service is great. They respond quickly by email or telephone, and when needed with desktop sharing.

James L. Co-founder

Wit Squaretalk, we have more autonomy and self-service options than our previous providers, which enables us to make swift changes and optimizations. The support response time is short, even on the weekends, and our account manager is very responsive.

Dipika M. Information Technology and Services

Desart B. Finance Manager

Their customer support is excellent and they have provided quick responses to all my queries.

Sukesh S. Manager

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