Squaretalk provides your team with reliable, customer-centric call center management solutions to increase pick-up rate, improve retention and maximize the value of each customer interaction.
During the last couple of years, the need for online education has rapid growth. This is why there is an increasing need for call centers to provide customer service and technical support in the best possible way and Squaretalk’s platforms are here to guide you throughout the process.
A key role in successful online education is the seamless engagement the call centers provide while talking with students, and parents and leading conference calls.
We believe that anyone working in this industry is valuable (from agent to manager) and this is why we made our platforms easy to use. We provide our customers with a training course, where we are able to answer all of your questions.
What is more, it‘s time to stop risking lead leakage and make your agent work smarter! Introducing Intelligent Connect, our intelligent lead management system that intelligently identifies and reaches out to your prospects at the right time with the right channel via calls, emails, and SMS – it’s as easy as plugging in your CRM!
Online education companies are always looking for ways to increase customer satisfaction and reduce customer churn. With the help of our AI-powered call center software, they can do just that! Our product uses advanced analytics to optimize every customer interaction and manage inbound calls more effectively. Not only do our clients get a better experience, but they also see an improvement in conversions and an increase in revenue. Squaretalk’s solution, a software-as-a-service (SaaS) call center solution, could be quickly deployed and provides all the tools needed to manage customer interactions in one place.
Experience a live demo customized around your unique business goals, workflows, pain points and challenges, and find out why Squaretalk is the perfect call center solution for organizations like yours.