Cloud contact center platform

Skyrocket your inbound and outbound communication

Want to deliver personalized service to clients and leads worldwide? With Squaretalk’s all-in-one solution, you can handle high volumes of incoming and outgoing calls, track KPIs and improve performance in real time.

Make and receive calls with Squaretalk

A more effective way to communicate

Detailed Analytics and Reporting

Keep track of all your KPIs in one place, with real-time monitoring. Export and schedule custom reports with 80+ metrics.

Automatic Call Distribution (ACD)

Route calls based on location, language, IVR input, product type, agent skill, customer-specific data or other factors.

Interactive Voice Response (IVR)

Ensure professional experience for your customers 24/7 with personalized Interactive Voice Recording.

Call Queuing

Organize incoming calls during busy periods based on factors like time spent waiting, customer priority or specific routing rules.

Queue Callback

Allow customers to request a callback instead of waiting in a queue to improve their experience and better manage call volumes.

Outbound Dialing

Manually dial phone numbers with our free Softphone for Windows, via a dialpad or using Click-to-call directly from your CRM.

Unlimited Free Recordings

Store and manage call recordings with intuitive navigation, effortless search interface, and quick permissions and policy configuration.

Random Rout Configuration

Balance you agents' work load, reduce idle time, minimize SPAM flagging and optimize resources by distributing incoming calls in a non-sequential way.

Parallel and Conference Calls

Place your current conversation on hold and simultaneously start a separate call with a third party or add them to the initial conversation.

CPaaS users
Call Center Dashboard

Seamlessly connect our cloud contact center software with your tech stack

Integration features​

CRM Integration

Combine Squaretalk with your Customer Relationship Management system and other Helpdesk tools. Keep all conversations connected and provide agents with relevant details for more personalized client experiences without switching between platforms.

Computer Telephony Integration (CTI)

Make and receiving calls from any computer with just a click of a mouse.

Click-to-Call

Save your agents hours every day by launching calls directly from your CRM or any web app with simple Click to Call.

Automatic Authentication

Authenticate the caller by comparing the phone number they called from to information in the company’s database and integrated business tools.

Voice API

Unify workflows, automate processes and enhance the customer experience. Share interaction history, recordings, call metrics and any other relevant customer or agent data.

Choose from 100+ integration templates or request a custom solution

Plug-and-play integration library

Hubspot

Freshdesk

LeadSquared

Monday

Zendesk

Sedric

Panda

Octolit

Fireberry

APT

Call center managers and agents love us

Take our customers' word for it

Jay S.
Outbound DemandGen & Sales Development Director
Created with Fabric.js 3.5.0
The amazing thing about Squaretalk is they were able to take something that must be highly configurable, sophisticated and complex and turn it into super compatible and clear software. In addition, their onboarding and customer success teams went out of their way to integrate the solution with the business tools that we are using (including some that it was not designed for) and made sure that everything, to the smallest resolutions, works perfectly.
George Z.
CMO
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I recommend this soft to everyone in our field. Very easy to use, very cheap and easy to integrate. Good CS and tech support. In addition you have excellent stats and monitoring over the performance of the operators.
Russell W.
Director of Marketing
Created with Fabric.js 3.5.0
I spent weeks doing demos on over 25 predictive dialers and Squaretalk was by far the best. They treat you very well and have a great support team. I really couldn't say anything better about these guys.
Steven T.
CFO
Very competitive pricing and support team are always around to give a solution. We have been using it for more than a few years now, and we can say that they are always here for you
Bharat S.
Market Research
Created with Fabric.js 3.5.0
Squaretalk provides reliable call management, IVR for after-hours and holidays, queue callbacks, and call transfers, which allow us to handle larger call volumes and resolve issues faster.
George K.
Head of Operations
Created with Fabric.js 3.5.0
Having worked with Squaretalk for over a year, I can confidently vouch for their exceptional VoIP service. The team provides unparalleled support, promptly addressing any needs that arise. Highly recommend for seamless communication and dedicated assistance!
Mubarak M.
Head of Cx & Digital Transformation
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Our overall experience with the Squaretalk team has been excellent. They take customer feedback very seriously, and their platform has consistently met our expectations.
James L.
Tamara B.
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We have been using Squaretalk for several years now, implementing the VoIP phone and logs that are incorporated into our CRM. It's very easy to use, and whenever we have had issues, the customer service is great. They respond quickly by email or telephone, and when needed with desktop sharing.
Dipika M.
Information Technology and Services
Created with Fabric.js 3.5.0
Wit Squaretalk, we have more autonomy and self-service options than our previous providers, which enables us to make swift changes and optimizations. The support response time is short, even on the weekends, and our account manager is very responsive.
Desart B.
Finance Manager
Squaretalk was a game changer for our logistics office. Plus, our monthly bills for them are lower compared to the other provider that we previously used.
James L.
Co-founder
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Squaretalk is a great service that helps the telemarketing team to dial more calls. The support is amazing, they go out of their way to fix your issues very quickly. It is highly recommended!

Get a Free Growth Session and Demo

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Experience a live demo customized around your unique business goals, workflows, pain points and challenges, and find out why Squaretalk is the perfect call center solution for organizations like yours.