Squaretalk provides your team with reliable, customer-centric call center management solutions to increase pick-up rate, improve retention and maximize the value of each customer interaction.
Financial service teams are constantly struggling to keep up with customer calls but also with unpredictable, unstable call quality. We recognize the significance of quality calls and safety and deliver an intelligent contact center system that provides seamless customer service, engages customers, and scales with your business.
A key role in successful financial services is that good contact center software is well protected and can operate your services at its highest level of technology. Squaretalk is a secure, calls and collaboration app that works on most devices and operating systems — so you can work wherever, whenever with anyone.
Anyone in the financial sector is vulnerable to digital threats. We at Squaretalk know the significance and all of the information is well-protected at all times and can only be accessed by authorized personnel.
Squaretalk helps you keep all customer data and interactions in one place so your agent can easily pull their information in real-time and thoroughly understand their query, in turn providing the highest standard of support and personalization.
The Financial Sector is facing new and new challenges every day. Following repetitive tasks and processes is inefficient not only for your agents but also for your business. Attracting new customers and creating loyal ones have become based on better personalization, time, and effort, which could only be achieved with the help of technology. Our cloud communicational platforms are created based on strong user research and client feedback. This way we would like to influence your future business perspective, and agent development and increase customer satisfaction.
Experience a live demo customized around your unique business goals, workflows, pain points and challenges, and find out why Squaretalk is the perfect call center solution for organizations like yours.