Increase your conversion rate by connecting your leads automatically to an agent in less than 30 seconds
Enhance customer experience by lowering page abandonment.
Track calls on each landing page to see how many website visitors requested a callback.
Automatically push leads to your CRM with contextual data.
Task your agents to connect with leads based on skill level, lead scoring and time zone.
Today, one of the most crucial aspects of a successful business strategy is quick and high-quality customer service. In today’s competitive environment, failing to satisfy your consumers means failing to succeed in business. As a result, keeping your consumers waiting when they want to reach out to you via direct calls is not an option, since your potential customer will easily leave to a faster-responding competitor.
Adding the “request a callback” feature that allows you to add contact request forms to your website is a great solution to solve this problem, giving your potential client an option to quickly request a callback by entering their phone numbers and the suitable time of the call.
By implementing this feature, many of the callers who previously would have abandoned will instead request a callback, which will increase your answer rate.
It’s a win-win scenario because it minimizes consumer and agent wait times. Also, from a marketing perspective, it might be beneficial because call agents can better consult your products or services over the phone. As a result, your prospects are more likely to convert.
As a result, implementing a callback widget may dramatically increase your customer service productivity. This will boost your call rate, conversion rate, and lead generation, allowing you to grow your business.
Customer visits page, clicks "Request a callback" button and types his number into a popup.
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Instantly trigger a call from a select, qualified agent whenever a visitor to your website shows interest. Contact your leads within 30 seconds and avoid the 80% drop in conversion from waiting more than 5 minutes.
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Promote brand reputation and drive a significant improvement in conversion rate with a professional, human conversation.
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Improve the efficiency of your sales process by providing your salespeople with actionable leads in real-time.
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