Get unlimited scalability for your business.
Get the Right Contact Center Platform for You
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Features
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Core
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Connect
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Scale
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Powerful Call Handling |
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Intelligent Call Routing (ACD) |
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Dynamic Dialing per Country and Area Code |
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Interactive Voice Response (IVR) |
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AI Voice Autoresponder |
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Queue Service-Level Agreement (SLA) |
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Real-Time Call Monitoring (Whisper Mode) |
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Call Barging |
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Queue Callback Feature |
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Personalized On-Hold Experience |
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Softphone for Windows |
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Integrated Webphone |
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One-Click Calling |
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Voicemail-to-Email Forwarding |
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Direct Call Transfers (Blind) |
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Random Dialing |
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Contact Management |
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Specialized AI Voice Agents |
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AI Voice Autoresponder |
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Smart Outreach |
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Omnichannel Communication Hub (coming soon) |
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WhatsApp Business Messaging |
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Flow-Based Omnichannel Configuration |
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AI Messaging Template Generator |
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Viber |
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Telegram |
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SMS |
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AI Bot Messaging |
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Intelligent Conversational Analytics |
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Speech-to-Text Transcript |
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Call Summarization |
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Messaging Summarization |
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Sentiment Analysis of Conversations |
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Performance Monitoring |
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Real-Time Dashboards |
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Custom Dashboards |
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Reporting |
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Audit Logs |
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Security & Compliance |
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ISO 27001 Certification |
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GEO IP Protection |
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Secure Remote Agents |
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Multi-Factor Authentication |
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System Setup & Flexibility |
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System Language Customization |
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RTL Orientation |
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Gradual Control of Access Levels |
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Flexible User Role Configuration |
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Unlimited User Groups and Roles |
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Integration Solutions |
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API Access |
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Off-the-Shelf CRM and App Integratons |
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Custom Integrations |
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Infrastructure & Scalability |
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Secure Cloud Hosting |
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Web-Based Communication (WebRTC) |
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Scalable SIP Trunking |
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Local Numbers in 150+ Countries |
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Minutes Packages on Demand |
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1 Local Number Included* |
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Customer Care & Success |
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24/7 Tech Support |
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VIP Support |
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Personal Onboarding and Training |
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Dedicated Account Manager |
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*In selected destinations
Get the Right Predictive Dialer for You
|
Features
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Engage
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Maximize
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|---|---|---|---|
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Core dialing intelligence |
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Smart predictive dialing |
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Intelligent outbound routing |
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Answering machine detection |
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Random dialing |
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Dynamic dialing per country and area code |
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Smart redial strategies |
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Timezone rules dialing |
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Dynamic reset of leads |
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Security and compliance |
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Enterprise-level security (ISO 27001 certificate) |
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GDPR compliance |
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Multi-factor authentication |
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Secure IP and GEO IP protection |
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Secure remote agents |
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Call handling and routing |
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Intelligent call routing |
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Automated call distribution (ACD) |
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IVR (virtual receptionist) |
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Warm and blind transfers |
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Smart call queuing |
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Queue callback |
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Queue service-level agreement (SLA) |
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Custom on-hold music |
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Voicemail to email |
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Lead and campaign management |
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Campaign & list management |
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CSV upload |
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Duplicate detection |
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Dynamic lead ranking |
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Smart leads ranking |
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Smart lead recycling |
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Disposition timers & redials |
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Web callback |
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Integration and automation |
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API access |
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Custom API |
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Off-the-shelf CRM and app integrations |
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Pipeline automation |
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Workflow automation |
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Appointment call automation |
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Agent productivity |
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Script-on-screen |
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Live call notes |
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Connect from anywhere |
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WebRTC |
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Remote agent connectivity check |
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Infrastructure and scalability |
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Hosted on AWS |
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Unlimited number of callers in queue |
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Unlimited call recordings |
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Monitoring and reporting |
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Real-time dashboard |
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Advanced reporting |
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Call barging |
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Live call listen in (whispering) |
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Omnichannel and global reach |
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International virtual numbers (local presence in 150+ countries) |
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Toll-free numbers |
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SMS integration |
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Smart call queuing |
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Voicemail to email |
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Click-to-dial |
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Queue service-level agreement (SLA) |
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Custom on-hold music |
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Queue callback |
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User management |
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Unlimited groups and roles |
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Flexible role configuration |
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Control of access levels |
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Support |
|||
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Personal onboarding and training |
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Dedicated account manager |
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24/7 support |
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VIP support |
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CRMs and apps integration |
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