WhatsApp Contacts
- Send and receive WhatsApp Business messages:
- Reach your customers on their favorite channel
- Flexible Billing
- Contact-Based Tracking
- Starting from $40/Month
Get unlimited scalability for your business.
Secure move value for your business
*Тhe available add-ons may differ depending on your current Squaretalk subscription
Get the Right Contact Center Platform for You
Features
|
Core
|
Connect
|
Scale
|
|||
---|---|---|---|---|---|---|
Powerful Call Handling |
||||||
Intelligent Call Routing (ACD) |
|
|
|
|||
Dynamic Dialing per Country and Area Code |
|
|
|
|||
Interactive Voice Response (IVR) |
|
|
|
|||
AI Voice Autoresponder |
|
|
|
|||
Queue Service-Level Agreement (SLA) |
|
|
|
|||
Real-Time Call Monitoring (Whisper Mode) |
|
|
|
|||
Call Barging |
|
|
|
|||
Queue Callback Feature |
|
|
|
|||
Personalized On-Hold Experience |
|
|
|
|||
Softphone for Windows |
|
|
|
|||
Integrated Webphone |
|
|
|
|||
One-Click Calling |
|
|
|
|||
Voicemail-to-Email Forwarding |
|
|
|
|||
Direct Call Transfers (Blind) |
|
|
|
|||
Random Dialing |
|
|
|
|||
Contact Management |
|
|
|
|||
Specialized AI Voice Agents |
|
|
|
|||
AI Voice Autoresponder |
|
|
|
|||
Smart Outreach |
|
|
|
|||
Omnichannel Communication Hub |
||||||
WhatsApp Business Messaging |
|
|
|
|||
Flow-Based Omnichannel Configuration |
|
|
|
|||
AI Messaging Template Generator |
|
|
|
|||
Viber |
|
|
|
|||
Telegram |
|
|
|
|||
|
|
|
|
|||
SMS |
|
|
|
|||
AI Bot Messaging |
|
|
|
|||
Intelligent Conversational Analytics |
||||||
Speech-to-Text Transcript |
|
|
|
|||
Call Summarization |
|
|
|
|||
Messaging Summarization |
|
|
|
|||
Sentiment Analysis of Conversations |
|
|
|
|||
Performance Monitoring |
||||||
Real-Time Dashboards |
|
|
|
|||
Custom Dashboards |
|
|
|
|||
Reporting |
|
|
|
|||
Audit Logs |
|
|
|
|||
Security & Compliance |
||||||
ISO 27001 Certification |
|
|
|
|||
GEO IP Protection |
|
|
|
|||
Secure Remote Agents |
|
|
|
|||
Multi-Factor Authentication |
|
|
|
|||
System Setup & Flexibility |
||||||
System Language Customization |
|
|
|
|||
RTL Orientation |
|
|
|
|||
Gradual Control of Access Levels |
|
|
|
|||
Flexible User Role Configuration |
|
|
|
|||
Unlimited User Groups and Roles |
|
|
|
|||
Integration Solutions |
||||||
API Access |
|
|
|
|||
Off-the-Shelf CRM and App Integratons |
|
|
|
|||
Custom Integrations |
|
|
|
|||
Infrastructure & Scalability |
||||||
Secure Cloud Hosting |
|
|
|
|||
Web-Based Communication (WebRTC) |
|
|
|
|||
Scalable SIP Trunking |
|
|
|
|||
Local Numbers in 150+ Countries |
|
|
|
|||
Minutes Packages on Demand |
|
|
|
|||
1 Local Number Included* |
|
|
|
|||
Customer Care & Success |
||||||
24/7 Tech Support |
|
|
|
|||
VIP Support |
|
|
|
|||
Personal Onboarding and Training |
|
|
|
|||
Dedicated Account Manager |
|
|
|
*In selected destinations
Protect your business numbers’ reputation
Get the Right Predictive Dialer for You
Features
|
Engage
|
Maximize
|
|
---|---|---|---|
Core dialing intelligence |
|||
Smart predictive dialing |
|
|
|
Intelligent outbound routing |
|
|
|
Answering machine detection |
|
|
|
Random dialing |
|
|
|
Dynamic dialing per country and area code |
|
|
|
Smart redial strategies |
|
|
|
Timezone rules dialing |
|
|
|
Dynamic reset of leads |
|
|
|
Security and compliance |
|||
Enterprise-level security (ISO 27001 certificate) |
|
|
|
GDPR compliance |
|
|
|
Multi-factor authentication |
|
|
|
Secure IP and GEO IP protection |
|
|
|
Secure remote agents |
|
|
|
Call handling and routing |
|||
Intelligent call routing |
|
|
|
Automated call distribution (ACD) |
|
|
|
IVR (virtual receptionist) |
|
|
|
Warm and blind transfers |
|
|
|
Smart call queuing |
|
|
|
Queue callback |
|
|
|
Queue service-level agreement (SLA) |
|
|
|
Custom on-hold music |
|
|
|
Voicemail to email |
|
|
|
Lead and campaign management |
|||
Campaign & list management |
|
|
|
CSV upload |
|
|
|
Duplicate detection |
|
|
|
Dynamic lead ranking |
|
|
|
Smart leads ranking |
|
|
|
Smart lead recycling |
|
|
|
Disposition timers & redials |
|
|
|
Web callback |
|
|
|
Integration and automation |
|||
API access |
|
|
|
Custom API |
|
|
|
Off-the-shelf CRM and app integrations |
|
|
|
Pipeline automation |
|
|
|
Workflow automation |
|
|
|
Appointment call automation |
|
|
|
Agent productivity |
|||
Script-on-screen |
|
|
|
Live call notes |
|
|
|
Connect from anywhere |
|
|
|
WebRTC |
|
|
|
Remote agent connectivity check |
|
|
|
Infrastructure and scalability |
|||
Hosted on AWS |
|
|
|
Unlimited number of callers in queue |
|
|
|
Unlimited call recordings |
|
|
|
Monitoring and reporting |
|||
Real-time dashboard |
|
|
|
Advanced reporting |
|
|
|
Call barging |
|
|
|
Live call listen in (whispering) |
|
|
|
Omnichannel and global reach |
|||
International virtual numbers (local presence in 150+ countries) |
|
|
|
Toll-free numbers |
|
|
|
SMS integration |
|
|
|
Smart call queuing |
|
|
|
Voicemail to email |
|
|
|
Click-to-dial |
|
|
|
Queue service-level agreement (SLA) |
|
|
|
Custom on-hold music |
|
|
|
Queue callback |
|
|
|
User management |
|||
Unlimited groups and roles |
|
|
|
Flexible role configuration |
|
|
|
Control of access levels |
|
|
|
Support |
|||
Personal onboarding and training |
|
|
|
Dedicated account manager |
|
|
|
24/7 support |
|
|
|
VIP support |
|
|
|
CRMs and apps integration |
|
|
Automate outreach campaigns or incoming customer requests
iGaming
Win back your best players. Discover how to re-engage them.
Jane, a frequent gamer, hasn’t logged in for a few weeks. Slot Fever Vegas’ AI voice agent is reaching out with a special offer.
Real Estate
Accelerate property outreach and fill your pipeline with serious buyers.
James, a prospective investor, gets a call from XYZ’s AI voice agent offering him a personalized consultation.
Debt Collection
Increase your payment recovery in a compliant and secure way.
Suzanne has an outstanding loan. ABC Debt Collection’s AI voice agent is checking in with her for a payment plan.
Join the Growing List of Success Stories
*Тhe available add-ons may differ depending on your current Squaretalk subscription
Join the Growing List of Success Stories