Squaretalk, a major cloud call center software provider, has announced that it has received the ISO 27001 certificate. The comprehensive assessment and certification process was performed by Rina, an independent European organization specializing in offering certification and engineering solutions across various industries.
ISO 27001 is a globally recognized certificate for an Information Security Management System (ISMS) established by the International Organization for Standardization (ISO). It is considered an industry gold standard that addresses information security management and specifies a set of best practices and controls in dealing with cybersecurity risks. ISO 27001 is a detailed and precise specification for securing data following the concepts of confidentiality, integrity, and availability.
To align with the extensive ISO 27001 certification, any company is obliged to show and adhere to a strict information security framework, concentrating on risk reduction and safeguarding sensitive customer and company data.
Read the full press release here.