🎉 Squaretalk is on Zoho marketplace!
Make and receive phone calls from within Zoho CRM with our native integration
Connect Squaretalk with the full Zoho suite – CRM, SalesIQ, Desk, and Recruit- to manage voice calls, personalize interactions, and engage leads seamlessly across key touchpoints.
The native integration empowers your teams to sell, support, and hire from one unified workspace with:
Make and receive calls without leaving your Zoho workplace
Store call metadata and recordings directly in Zoho. This reduces manual effort and creates a complete communication history for every lead or customer.
Initiate calls directly from Zoho contact or lead records with just one click. Reduce dialing errors, improve efficiency, and increase conversations per agent.
Reduce wasted time and operational friction by allowing agents to handle outbound and inbound calls directly within the Zoho CRM, Desk, SalesIQ, and Recruit interface. Eliminate tab switching and boost productivity.
Call recordings are stored in Squaretalk and are linked to and accessible directly from the Calls module of the relevant Zoho contact or record. This helps you with quality assurance, training, and dispute resolution.
When an inbound call comes, the agent receives a pop-up with the matching Zoho contact's details, history, tickets, and touchpoints. This helps personalization, improves customer experience, and reduces average handle time.
The Squaretalk platform ensures customer communication data is protected and handled according to relevant regulations, like GDPR, ISO, and industry-specific standards.
Leverage powerful, intuitive, and hassle-free Zoho integration
Minimize downtime and accelerate time-to-value by enabling the telephony integration directly from your Zoho account, without technical complexity or IT dependency.
You have a closed-loop, no-gap system: agents initiate calls directly from Zoho, the interactions are handled and tracked in Squaretalk, and the results are automatically synced with Zoho records.
The Zoho PhoneBridge integration is free of charge for existing Squaretalk customers - no setup or monthly fees. You pay only standard usage costs.
Allow your remote and distributed agents to handle calls, access CRM data, and log activities from any location with a stable internet connection.
Join the Growing List of Success Stories
You can activate the native integration directly from your Zoho account settings in just a few steps, with no complex setup or technical assistance required. You need to have an active Squaretalk account and a Zoho plan with telephony/channels included (currently, the free plan is not supported).
Once the integration is live, set up in Zoho who from your team has access to it, so the agents can start handling calls almost immediately.
You can select the Squaretalk Contact Center Platform from your Zoho Marketplace panel.
Yes, all details, including duration, outcomes, notes, and recordings, are automatically synced to Zoho after an inbound or outbound call ends. This ensures a complete customer interaction history, accurate data, improved reporting and forecasting, and stronger accountability across teams.
Yes, they can use Click-to-Call to dial contacts instantly from Zoho through the softphone, improving efficiency and eliminating manual dialing errors.
Yes, after each call, the Squaretalk platform attaches a link to the recording to the relevant contact or record in the Zoho system. You can listen to it from the Call module for follow-ups, training, quality assurance, or compliance checks.
By connecting the Squaretalk platform with the Zoho One suite, you can monitor various KPIs, like call volumes, missed call rates, and wait time.
Make and receive phone calls from within Zoho CRM with our native integration
