Integrate Express into your Contact Center Platform and maintain a connection with your customers wherever they are, whatever device they are on, and via the platform they prefer.
Messaging Platform for Your BPO Contact Center
Send SMS to customers when they purchase, place an order, book an appointment or conduct important financial transactions.
Send SMS Marketing broadcast to customers or potential leads
Track delivery of messaging and gain insights into your customer support and marketing campaigns via API or the Express platform.
Ensure each customer receives notifications from a consistent, local number by owning and managing a large pool of virtual local and international numbers.
Allow your customers to interact instantly and securely by SMS or via Call Back to confirm or reschedule appointments, rate services, agree to terms and conditions, confirm trading operations, etc.
Gather activity metrics and meaningful analytics by tracking clicks on personalized short links sent via SMS.
Never Again Wonder How to Get Your Message Across
Powerful SMS API gateways to enable robust security
Create a local presence anywhere with one of the widest coverages of SMS- and voice-enabled phone numbers available worldwide.
Schedule SMS and send personalized meeting reminders to your customers to avoid no-shows.
Stay compliant with latest privacy regulations including US SMS compliance and GDPR. Honor Opt-Outs, allow Opt-in Mechanisms and enable calls to action.
Improve critical SMS delivery ratio by relying on our direct connections with global coverage.
With three clicks, run Surveys or SMS Polls and receive feedback from your contact lists. Deploy 2-way SMS.
A cloud-based mobile and desktop messaging app with a focus on security and speed. Telegram operates like a combination of both SMS and email. In addition to this, Telegram supports end-to-end encrypted voice calls.
Send messages of up to 900 characters with no symbol or encoding restrictions to any country of the world. Add emoticons, image, video, link, sticker, video and recorded voice to your text messages. Exceed SMS limitations for length and interactivity. Deliver messages with fallback to SMS if your customers do not support Viber.
A Chinese multi-purpose messaging, social media and mobile payment app. First released in 2011, it became the world's largest standalone mobile app in 2018, with over 1 billion monthly active users.
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