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Contact Center Platform for BPOs

Remove operational friction and run multiple campaigns from a single system.

  • Minimize agent idle time
  • Maximize operational margins
  • Reach leads on their preferred channels
  • Deliver consistent SLA accross campaigns
  • Scale up/down based on demand
  • Automated repetitive tasks and processes
  • Prove ROI to clients with detailed metrics
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Manage large-scale calling campaigns

More Effective Ways to Hit Targets

AI Voice
Agents

WhatsApp
Messaging

Predictive
Dialer

Spam
Checker

Sales & Revenue Generation

Revenue Generation

Increase contact and conversion rates while keeping agent time productive across multiple sales campaigns. Squaretalk's predictive dialer, AMD, local numbers, AI-powered insights, and CRM integrations ensures no lead falls through the cracks.

Inbound Customer Service

Customer Service

Meet SLAs while keeping headcount down and customer satisfaction high. Advanced routing, IVR, automation, and real-time monitoring ensure calls are handled efficiently and escalated correctly.

Collections & Debt Recovery

Debt Collection

Maximize recovery rates without risking overbaring customer or failing compliance with call scheduling, call recordings, audit logs, and security features.

Lead Generation & Qualification

Lead Generation & Qualification

Run high-velocity lead generation campaigns without sacrificing data quality or consistency. Control the calling pace with Squaretalk's predictive dialer and use AI to analyze which approaches drive the best results.

Technical Support & Helpdesk

Technical Support

Automate Tier 1 questions with AI voice agents, while skill-based routing, ticketing system integrations, call history, and recordings streamline more complex issue resolution.

Customer Retention & Win-Back

Customer Retention

Mitigate churn risks and personalize re-engagement campaigns with sentiment analysis of calls and messages. Leverage Ai voice agents for wining back dormant clients and reducing manual work.

Appointment Setting & Scheduling

Appointment Setting

Minimize meeting no-shows and booking conflicts with AI voice agents, automated SMS reminders, scheduling tools integration, and timezone-aware dialing.

Market Research & Surveys

Market Research

Leverage call recordings, and searchable call transcripts data integrity, and responce analysis. Use IVR serveys, SMS-to-Web, WhatsApp messaging, and AI voice agents to reach people on their preferred channel and eliminate bias.

Multilingual & Global Operations

Global Operations

Serve clients without needing physical offices in their country. The cloud-based platform allows agents to log in from anywhere, syncing data and stremalining monitoring. AI voice agents automate outreach and support, engaging customers on their preferred language.

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Leverage powerful, intuitive, and hassle-free solutions

Why Choose Squaretalk?

Fast Deployment

Quick setup, detailed onboarding, and intuitive interface shorten time to ROI.

AI-Driven Automations

Increase agent productivity and bottom lines without adding headcount.

Campaign Management

Manage multiple client operations without chaos, data tampering, or duplication.

Improved Margins

Keep operational costs predictable as your call volume and scope change.

Connect Your Favorite CRM and Business Apps

Extensive Integration Library

Request an Integration
The amazing thing about Squaretalk is they were able to take something that must be highly configurable, sophisticated and complex and turn it into super compatible and clear software.
Jay S. Outbound DemandGen & Sales Development Director
I recommend this soft to everyone in our field. Very easy to use, very cheap and easy to integrate. Good CS and tech support. In addition you have excellent stats and monitoring over the performance of the operators.
Customers Love Us
George Z. CMO
I spent weeks doing demos on over 25 predictive dialers and Squaretalk was by far the best. They treat you very well and have a great support team. I really couldn't say anything better about these guys.
Russell W. Director of Marketing
As a real estate business, quick response time is crucial, and Squaretalk has noticeably optimized our work, sped up sales cycles, and improved customer satisfaction.
Rohit S. Team Lead
Very competitive pricing and support team are always around to give a solution. We have been using it for more than a few years now, and we can say that they are always here for you.
Steven T. CFO
Squaretalk's the best, we used Twilio, we used a lot of other systems but we are not changing this one.
Customers Love Us
Giannos International Trade and Development
The AI voice agents work exceptionally well for our player retention campaigns.
Kanika S. Project Manager
Squaretalk provides reliable call management, IVR for after-hours and holidays, queue callbacks, and call transfers, which allow us to handle larger call volumes and resolve issues faster.
Bharat S. Market Research
Having worked with Squaretalk for over a year, I can confidently vouch for their exceptional VoIP service. The team provides unparalleled support, promptly addressing any needs that arise. Highly recommend for seamless communication and dedicated assistance!
George K. Head of Operations
Our overall experience with the Squaretalk team has been excellent. They take customer feedback very seriously, and their platform has consistently met our expectations.
Customers Love Us
Mubarak M. Head of Cx & Digital Transformation
I appreciate how Squaretalk makes it straightforward to add more agents and expand service capacity.
Abhay S. Data Analyst
We have been using Squaretalk for several years now, implementing the VoIP phone and logs that are incorporated into our CRM. It's very easy to use, and whenever we have had issues, the customer service is great. They respond quickly by email or telephone, and when needed with desktop sharing.
Customers Love Us
James L. Co-founder
Wit Squaretalk, we have more autonomy and self-service options than our previous providers, which enables us to make swift changes and optimizations. The support response time is short, even on the weekends, and our account manager is very responsive.
Dipika M. Information Technology and Services
Wit Squaretalk, we have more autonomy and self-service options than our previous providers, which enables us to make swift changes and optimizations. The support response time is short, even on the weekends, and our account manager is very responsive.
Desart B. Finance Manager
Their customer support is excellent and they have provided quick responses to all my queries.
Sukesh S. Manager

Get valuable AI-related insights

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Sales Enablement for Contact Centers: 10 Proven Strategies + Best Practices for 2025

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How AI Voice Agents Are Transforming the Sales Process

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Experience a live demo customized around your unique business goals, workflows, pain points and challenges, and find out why Squaretalk is the perfect call center solution for organizations like yours.