Contact Center Platform for BPOs

You run a BPO contact center and you want to:

Let’s show you how you can achieve all this and more with our contact center platform tailored to the needs of outsourcing companies.

Squaretalk Reviews

Calls and messaging at scale

Manage large-scale calling campaigns and hit targets

Turn calling hours into billable revenue

Run high-volume sales campaigns with predictive dialing, local numbers, AI insights, and CRM integrations – built to maximize talk time and conversion across projects.

Qualify faster. Deliver cleaner leads

Scale qualification campaigns without sacrificing compliance or data quality. Use AI to test different qualification approaches quickly, then scale the best one across all your teams and locations.

Hit your SLAs without drowning in chaos

Advanced routing, IVR, automation, and real-time monitoring ensure calls are handled efficiently and escalated correctly – even when volumes spike and teams shift across accounts.

Reduce churn with smarter outreach

Re-engage dormant customers with sentiment-driven insights from calls and messages. Use AI voice agents to handle repetitive win-back flows and keep agents focused on high-value conversations.

Recover more - without risking compliance

Increase recovery rates with dialing controls, call scheduling, recordings, audit logs, and security-first operations designed for regulated environments.

Book more meetings - fewer no-shows

Automate outreach with AI voice agents, SMS reminders, scheduling integrations, and timezone-aware dialing to keep pipelines moving and calendars full.

Get a Live Demo

Our Team understands what high-volume BPOs need

Leverage powerful, intuitive, and hassle-free solutions

Why Choose Squaretalk?

Fast Deployment

Quick setup, detailed onboarding, and intuitive interface shorten time to ROI.

AI-Driven Automations

Increase agent productivity and bottom lines without adding headcount.

Campaign Management

Manage multiple client operations without chaos, data tampering, or duplication.

Improved Margins

Keep operational costs predictable as your call volume and scope change.

Frequetnly Asked Questions

How does Squaretalk help control costs as call volumes change?

Our cloud-based platform allows your BPO to scale agent seats and channels up or down as demand changes. AI voice agents, automation, routing logic, and real-time visibility reduce manual work during volume spikes.

Is Squaretalk suitable for outbound-heavy BPOs?

Yes, our solutions are a great fit for various industries, including iGaming, financial services, insurance, energy and utilities, real estate, and telecommunications. The predictive dialer, AI voice agents, local numbers, campaign pacing, and KPI tracking support high-volume outbound campaigns with different regulatory and performance requirements.

Can we integrate with our clients' existing systems?

Yes. We offer pre-built integrations with major CRMs (like Zoho, Salesforce, and HubSpot), ticketing systems, workforce management tools, and payment processors. Our APIs also support custom integrations.

How do you handle data security?

All calls made through the cloud-based Squaretalk platform are encrypted and comply with leading regulations like GDPR and TCPA. Each action is logged for accountability and audit purposes. We offer role-based permissions, IP and Geo whitelisting, and enforced password reset. Squaretalk provides additional security for outbound teams by displaying Lead ID instead of personal information when calling.

Connect Your Favorite CRM and Business Apps

Extensive Integration Library

The amazing thing about Squaretalk is they were able to take something that must be highly configurable, sophisticated and complex and turn it into super compatible and clear software.

Jay S. Outbound DemandGen & Sales Development Director

I recommend this soft to everyone in our field. Very easy to use, very cheap and easy to integrate. Good CS and tech support. In addition you have excellent stats and monitoring over the performance of the operators.

George Z. CMO

I spent weeks doing demos on over 25 predictive dialers and Squaretalk was by far the best. They treat you very well and have a great support team. I really couldn't say anything better about these guys.

Russell W. Director of Marketing

As a real estate business, quick response time is crucial, and Squaretalk has noticeably optimized our work, sped up sales cycles, and improved customer satisfaction.

Rohit S. Team Lead

Very competitive pricing and support team are always around to give a solution. We have been using it for more than a few years now, and we can say that they are always here for you.

Steven T. CFO

Squaretalk's the best, we used Twilio, we used a lot of other systems but we are not changing this one.

Giannos International Trade and Development

The AI voice agents work exceptionally well for our player retention campaigns.

Kanika S. Project Manager

Squaretalk provides reliable call management, IVR for after-hours and holidays, queue callbacks, and call transfers, which allow us to handle larger call volumes and resolve issues faster.

Bharat S. Market Research

Having worked with Squaretalk for over a year, I can confidently vouch for their exceptional VoIP service. The team provides unparalleled support, promptly addressing any needs that arise. Highly recommend for seamless communication and dedicated assistance!

George K. Head of Operations

Our overall experience with the Squaretalk team has been excellent. They take customer feedback very seriously, and their platform has consistently met our expectations.

Mubarak M. Head of Cx & Digital Transformation

I appreciate how Squaretalk makes it straightforward to add more agents and expand service capacity.

Abhay S. Data Analyst

We have been using Squaretalk for several years now, implementing the VoIP phone and logs that are incorporated into our CRM. It's very easy to use, and whenever we have had issues, the customer service is great. They respond quickly by email or telephone, and when needed with desktop sharing.

James L. Co-founder

Wit Squaretalk, we have more autonomy and self-service options than our previous providers, which enables us to make swift changes and optimizations. The support response time is short, even on the weekends, and our account manager is very responsive.

Dipika M. Information Technology and Services