Borderless customer support

Built on trust, transparency and personalization

Easy Immigration is a private consultancy assisting people who want to relocate to Canada. The company’s licensed experts provide legal advice, visa assessment and personalized immigration strategy in English, French, Arabic and Spanish.

Easy Immigration relies on Squaretalk’s secure, regulation-compliant and all-in-one contact center platform to provide 24/7 customer support for people all over the world.

'' Working with Squaretalk has taken my Business to a new level of cheap and centralized communication. I have never doubted the ability of the team that has shown professionalism, support and efficiency.''
Kyle Roberts, CEO

The challenge

As a company offering legal advice and dealing with sensitive and privileged information, Easy Immigration had strict requirements for its contact center software’s regulatory compliance and security.

The company’s clients are located exclusively outside of Canada. This made the ability to display Canadian caller IDs for different destinations around the globe a must-have feature.  

Easy Immigration was also looking for a way to integrate all its communication channels and tools into one cohesive platform. This included a reliable integration with the business tools the company was already using, especially its Customer Relationship Management (CRM) system.

Call Center Agent

Our solution

This led to

Low Cost per Call

Service Mobility

Efficient CRM Integration

Do you want such results for your business?

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