Express - Multi-channel Messaging

Reach 98% open rate

Never miss an opportunity to continue a conversation, resolve a problem or provide timely support. Interact with your customers along their journey on the channels and at the times they prefer.

Integrate Express into your contact center and maintain a connection with your customers wherever they are, whatever device they are on, and via the platform they prefer.

CPaaS users

Messaging platform for your BPO Contact Center

Start messaging with Express

SMS Notifications

Send SMS to customers when they purchase, place an order, book an appointment or conduct important financial transactions.

Bulk SMS & SMS Marketing

Send SMS Marketing broadcast to customers or potential leads

Track Outreach

Track delivery of messaging and gain insights into your customer support and marketing campaigns via API or the Express platform.

Virtual Number Management

Ensure each customer receives notifications from a consistent, local number by owning and managing a large pool of virtual local and international numbers.

Enable Interaction

Allow your customers to interact instantly and securely by SMS or via Call Back to confirm or reschedule appointments, rate services, agree to terms and conditions, confirm trading operations, etc.

Short Link Tracking

Gather activity metrics and meaningful analytics by tracking clicks on personalized short links sent via SMS.

Meet your customers wherever they are

Discover the Power of Multi-channel Messaging

Step 01

Validation

Validate that a destination GSM phone number is active, connected, and capable of receiving messages. This will ensure the engagement of real, active customers. Ensure the validity of your mobile numbers and reduce your messaging costs by keeping a clean, high quality mobile database that is constantly updated.

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Step 01

Step 02

Integration

Integrate Express SMS API and implement SMS Notifications, OTP, Reminders, 2FA (2-factor authentication) with your workflows and build apps that send SMS with our redundant SSL SMS API to enable robust security.

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Step 02

Step 03

Delivery

Immediate and secure delivery of SMS to customers in any location on any SMS compatible device.

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Step 03

Step 04

Analysis

See how your customers interact with your messages and get insightful analytics and metrics to improve your marketing strategy.

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Step 04

Never again wonder how to get your message across

Advanced SMS Marketing Solution

Connect Express with a wide library of tools to create custom workflows and automate your tasks

Cross-Platform Interaction

Salesforce

Hubspot

Freshdesk

Dropbox

Zoho

Zendesk

Telegram

Spotify

Mailchimp

WhatsApp

Gmail

Teams

Zoom

Slack

Discord

Monday

WordPress

Call center agents love us

Call center managers trust us

4.8 rating on Capterra

One of the best telephone systems yet, very cost-effective, great quality, and faster connection help you just focus on the customer.

William G., Quality Control

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Very strong platform with highly recommended services with professional staff. Their customer service and support are really fast and professional, they are following up as fast as they receive the ticket.

Mohammad S., Operation Manager

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0 %
Message Open Rate with campaign targeting
20 /7
Our support experts are ready to assist anytime
400 +
Satisfied clients using Squaretalk worldwide