Multi-channel messaging marketing system

Reach 98% open rate with Express, our omnichannel marketing platform

Integrate Express into your contact center and maintain a connection with your customers wherever they are, whatever device they are on, and via the platform they prefer.

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Messaging platform for your BPO Contact Center

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SMS Notifications

Send SMS to customers when they purchase, place an order, book an appointment or conduct important financial transactions.

Bulk SMS & SMS Marketing

Send SMS Marketing broadcast to customers or potential leads

Track Outreach

Track delivery of messaging and gain insights into your customer support and marketing campaigns via API or the Express platform.

Virtual Number Management

Ensure each customer receives notifications from a consistent, local number by owning and managing a large pool of virtual local and international numbers.

Enable Interaction

Allow your customers to interact instantly and securely by SMS or via Call Back to confirm or reschedule appointments, rate services, agree to terms and conditions, confirm trading operations, etc.

Short Link Tracking

Gather activity metrics and meaningful analytics by tracking clicks on personalized short links sent via SMS.

Meet your customers wherever they are

Discover the power of multi-channel messaging

Step 01

Validation

Validate that a destination GSM phone number is active, connected, and capable of receiving messages. This will ensure the engagement of real, active customers. Ensure the validity of your mobile numbers and reduce your messaging costs by keeping a clean, high quality mobile database that is constantly updated.

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Step 01

Step 02

Integration

Integrate Express SMS API and implement SMS Notifications, OTP, Reminders, 2FA (2-factor authentication) with your workflows and build apps that send SMS with our redundant SSL SMS API to enable robust security.

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Step 02

Step 03

Delivery

Immediate and secure delivery of SMS to customers in any location on any SMS compatible device.

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Step 03

Step 04

Analysis

See how your customers interact with your messages and get insightful analytics and metrics to improve your marketing strategy.

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Step 04

Never again wonder how to get your message across

Advanced SMS marketing solution

Two-factor verification & One-time passwords

Powerful SMS API gateways to enable robust security

International and Local Presence

Create a local presence anywhere with one of the widest coverages of SMS- and voice-enabled phone numbers available worldwide.

Meeting Reminders

Schedule SMS and send personalized meeting reminders to your customers to avoid no-shows.

Privacy & Regulatory Compliance

Stay compliant with latest privacy regulations including US SMS compliance and GDPR. Honor Opt-Outs, allow Opt-in Mechanisms and enable calls to action.

Global Delivery

Improve critical SMS delivery ratio by relying on our direct connections with global coverage.

Surveys & Feedback Requests

With three clicks, run Surveys or SMS Polls and receive feedback from your contact lists. Deploy 2-way SMS.

WhatsApp Messaging

WhatsApp supports sending and receiving a variety of media: text, photos, videos, documents, and location, as well as voice calls. WhatsApp has also built end-to-end encryption to protect private information. WhatsApp lets people communicate anywhere in the world without barriers.

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Telegram

A cloud-based mobile and desktop messaging app with a focus on security and speed. Telegram operates like a combination of both SMS and email. In addition to this, Telegram supports end-to-end encrypted voice calls.

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Viber Messaging

Send messages of up to 900 characters with no symbol or encoding restrictions to any country of the world. Add emoticons, image, video, link, sticker, video and recorded voice to your text messages. Exceed SMS limitations for length and interactivity. Deliver messages with fallback to SMS if your customers do not support Viber.

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WeChat

A Chinese multi-purpose messaging, social media and mobile payment app. First released in 2011, it became the world's largest standalone mobile app in 2018, with over 1 billion monthly active users.

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Connect Express with a wide library of tools to create custom workflows and automate your tasks

Cross-platform interaction

Hubspot

Freshdesk

LeadSquared

Monday

Zendesk

Sedric

Panda

Antelope

Fireberry

APT

Call center agents love us

Call center managers trust us

Jay S.
Outbound DemandGen & Sales Development Director
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The amazing thing about Squaretalk is they were able to take something that must be highly configurable, sophisticated and complex and turn it into super compatible and clear software. In addition, their onboarding and customer success teams went out of their way to integrate the solution with the business tools that we are using (including some that it was not designed for) and made sure that everything, to the smallest resolutions, works perfectly.
Chris G.
Contact Center Performance Manager
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Really attentive Support/Implementation specialist who handheld us through the entire setup and also their willingness to work on last-minute bespoke changes specific to our business needs. They offer solutions to meet some of our particular needs around reporting without trying to push extra development costs.
George Z.
CMO
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I recommend this soft to everyone in our field. Very easy to use, very cheap and easy to integrate. Good CS and tech support. In addition you have excellent stats and monitoring over the performance of the operators.
Russell W.
Director of Marketing
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I spent weeks doing demos on over 25 predictive dialers and Squaretalk was by far the best. They treat you very well and have a great support team. I really couldn't say anything better about these guys.
Steven T.
CFO
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Very competitive pricing and support team are always around to give a solution. We have been using it for more than a few years now, and we can say that they are always here for you
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Message Open Rate with campaign targeting
0 %
Our support experts are ready to assist anytime
20 /7
Satisfied clients using Squaretalk worldwide
100 +

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