Multi-channel messaging marketing system

Reach 98% open rate with Express, our omnichannel marketing platform

Integrate Express into your contact center and maintain a connection with your customers wherever they are, whatever device they are on, and via the platform they prefer.

Call center software G2 and Capterra Ratings
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Messaging platform for your BPO Contact Center

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SMS Notifications

Send SMS to customers when they purchase, place an order, book an appointment or conduct important financial transactions.

Bulk SMS & SMS Marketing

Send SMS Marketing broadcast to customers or potential leads

Track Outreach

Track delivery of messaging and gain insights into your customer support and marketing campaigns via API or the Express platform.

Virtual Number Management

Ensure each customer receives notifications from a consistent, local number by owning and managing a large pool of virtual local and international numbers.

Enable Interaction

Allow your customers to interact instantly and securely by SMS or via Call Back to confirm or reschedule appointments, rate services, agree to terms and conditions, confirm trading operations, etc.

Short Link Tracking

Gather activity metrics and meaningful analytics by tracking clicks on personalized short links sent via SMS.

Meet your customers wherever they are

Discover the power of multi-channel messaging

Step 01

Validation

Validate that a destination GSM phone number is active, connected, and capable of receiving messages. This will ensure the engagement of real, active customers. Ensure the validity of your mobile numbers and reduce your messaging costs by keeping a clean, high quality mobile database that is constantly updated.

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Step 01

Step 02

Integration

Integrate Express SMS API and implement SMS Notifications, OTP, Reminders, 2FA (2-factor authentication) with your workflows and build apps that send SMS with our redundant SSL SMS API to enable robust security.

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Step 02

Step 03

Delivery

Immediate and secure delivery of SMS to customers in any location on any SMS compatible device.

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Step 03

Step 04

Analysis

See how your customers interact with your messages and get insightful analytics and metrics to improve your marketing strategy.

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Step 04

Never again wonder how to get your message across

Advanced SMS marketing solution

Two-factor verification & One-time passwords

Powerful SMS API gateways to enable robust security

International and Local Presence

Create a local presence anywhere with one of the widest coverages of SMS- and voice-enabled phone numbers available worldwide.

Meeting Reminders

Schedule SMS and send personalized meeting reminders to your customers to avoid no-shows.

Privacy & Regulatory Compliance

Stay compliant with latest privacy regulations including US SMS compliance and GDPR. Honor Opt-Outs, allow Opt-in Mechanisms and enable calls to action.

Global Delivery

Improve critical SMS delivery ratio by relying on our direct connections with global coverage.

Surveys & Feedback Requests

With three clicks, run Surveys or SMS Polls and receive feedback from your contact lists. Deploy 2-way SMS.

WhatsApp Messaging

WhatsApp supports sending and receiving a variety of media: text, photos, videos, documents, and location, as well as voice calls. WhatsApp has also built end-to-end encryption to protect private information. WhatsApp lets people communicate anywhere in the world without barriers.

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Telegram

A cloud-based mobile and desktop messaging app with a focus on security and speed. Telegram operates like a combination of both SMS and email. In addition to this, Telegram supports end-to-end encrypted voice calls.

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Viber Messaging

Send messages of up to 900 characters with no symbol or encoding restrictions to any country of the world. Add emoticons, image, video, link, sticker, video and recorded voice to your text messages. Exceed SMS limitations for length and interactivity. Deliver messages with fallback to SMS if your customers do not support Viber.

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WeChat

A Chinese multi-purpose messaging, social media and mobile payment app. First released in 2011, it became the world's largest standalone mobile app in 2018, with over 1 billion monthly active users.

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Connect Express with a wide library of tools to create custom workflows and automate your tasks

Cross-platform interaction

Salesforce

Hubspot

Freshdesk

Dropbox

Zoho

Zendesk

Telegram

Spotify

Mailchimp

WhatsApp

Gmail

Teams

Zoom

Slack

Discord

Monday

Wordpress

Call center agents love us

Call center managers trust us

4.8 rating on Capterra

One of the best telephone systems yet, very cost-effective, great quality, and faster connection help you just focus on the customer.

William G., Quality Control

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G2 High Performer

Very strong platform with highly recommended services with professional staff. Their customer service and support are really fast and professional, they are following up as fast as they receive the ticket.

Mohammad S., Operation Manager

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0 %
Message Open Rate with campaign targeting
20 /7
Our support experts are ready to assist anytime
100 +
Satisfied clients using Squaretalk worldwide