Squaretalk, a major cloud center software provider, has announced that it will start utilizing AWS Regions in the U.S. starting November 1st, 2022. AWS capabilities together with the powerful technology built by Squaretalk enable large US enterprises and BPOs to scale rapidly with thousands of agents communicating simultaneously with their customers via calls and messaging.
Squaretalk’s decision to use AWS reflects its commitment to delivering the most innovative and reliable cloud solutions for organizations managing local and remote contact centers. This collaboration provides Squaretalk with top-notch voice communications quality for cloud-based contact centers, meaning that American customers and partners of Squaretalk will benefit from a higher answer ratio, faster reporting, CNAM features and high-class interconnect across America.
Read the full press release here.