THESE TERMS AND CONDITIONS STATE IMPORTANT REQUIREMENTS REGARDING THE USE OF SQUARETALK SERVICE AND YOUR RELATIONSHIP WITH SQUARETALK. YOU SHOULD TAKE THE TIME TO READ THEM CAREFULLY AS THEY CONTAIN IMPORTANT INFORMATION REGARDING YOUR RIGHTS AND OURS.
Last Updated: September 26th, 2021
These terms of service, together with any other agreements or terms incorporated by reference, including the Privacy Statement available at https://www.squaretalk.com/privacy-policy/ , and any Product Specific Terms, as defined below (the “Terms”) govern your use of the Services. These Terms constitute a binding and enforceable legal contract between Squaretalk and you. By accepting these Terms electronically by clicking a box indicating your acceptance, or by using the Services, you agree to these Terms. If you are entering into these Terms on behalf of a company or another legal entity, you represent that you have the authority to bind such entity and its affiliates to these Terms, in which case the term “You” will refer to such entity and its affiliates. If the legal entity that you represent does not agree with these Terms, you must not accept these Terms or use the Services.
Last Updated: April 29, 2025
These Terms of Service (“Terms”) govern your access to and use of Squaretalk’s WhatsApp Business API services (“Services”). By accessing or logging into the Squaretalk platform, you (“Customer”) agree to be bound by these Terms, our Privacy Policy, and all applicable laws and regulations.
Squaretalk provides businesses with access to WhatsApp Business messaging either:
Squaretalk reserves the sole right to determine whether Services are provided directly or via an ISV, without requiring Customer consent for such determination.
Use of the Services is subject to WhatsApp Business Terms of Service and WhatsApp’s Commerce and Business Policies.
Customer: refers to the entity or individual that has entered into an agreement with Squaretalk Ltd. for the use of the WhatsApp Business API Services, whether directly or through an authorized Independent Software Vendor (ISV). The Customer is responsible for managing their WhatsApp Business Account, complying with applicable laws and platform policies, and ensuring appropriate use of the Services.
End-User: refers to any natural person who interacts with the Customer via WhatsApp messaging through the Services. End-Users are the individuals to whom the Customer sends communications or from whom the Customer receives communications using the WhatsApp Business API.
Squaretalk enables you to send and receive messages through the WhatsApp Business API. The Services include:
Squaretalk acts as an intermediary between WhatsApp and the Customer, managing technical infrastructure and administrative processes as needed.
By accessing or logging into the Squaretalk platform and using our Services, you:
Squaretalk assumes no liability for any failure by the Customer to obtain necessary end-user consents for communication.
You agree to:
Squaretalk reserves the right to suspend or terminate access for any violation of these responsibilities.
Use of the Services may involve:
All fees are payable according to Squaretalk’s standard terms and are non-refundable unless otherwise specified.
Squaretalk processes Customer data solely for delivering the Services, in accordance with our Privacy Policy.
Key Points:
You are responsible for your own compliance with data protection obligations.
Squaretalk strives for continuous Service availability but cannot guarantee uninterrupted access due to:
Support is available during Squaretalk’s standard business hours.
To the fullest extent permitted by law:
You agree to indemnify, defend, and hold harmless Squaretalk Ltd., its affiliates, directors, officers, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable legal fees) arising out of or relating to:
Squaretalk reserves the right, at your expense, to assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with Squaretalk’s defense of such claims.
Either party may terminate the Services with written notice.
Squaretalk may suspend or terminate Services immediately if:
Upon termination, Customer access will cease, and customer data will be deleted 90 days after termination unless otherwise required by law.
Squaretalk may update these Terms at any time.
Material changes will be notified to Customers, and continued use of the Services constitutes acceptance of the revised Terms.
These Terms shall be governed by the laws of Israel Disputes shall be subject to the exclusive jurisdiction of the courts of Jerusalem/Isreal. City/Country].
For questions, inquiries, or notices under these Terms, please contact:
Squaretalk Ltd.
Email:support@squaretalk.com Address: Tzeret 15 , Jerusalem, 9108002, Israel