What is VoIP?

What is VoIP?

Voice over Internet Protocol (VoIP) is a technology enabling businesses to conduct phone calls over the internet.

 Remote Agents: The Future of Contact Centers

Remote Agents: The Future of Contact Centers

It is no secret that the 2020 global epidemic has fast-tracked the world into a new era of business. Forced into strict work-from-home and healthcare regulations, many companies had to reorganize their entire infrastructure virtually overnight. The aftermath of this…

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